Shipping policy

Shipping Policy

Last updated: September 8, 2025

JAS Meats ships perishable meat products. To protect product quality and food safety, please review the terms below before placing an order.

We deliver within 5 business days of order confirmation and payment receipt.
“Business days” means Monday–Friday, excluding U.S. federal holidays.
Remote or limited‑access locations may require coordination; we will contact you if special arrangements are needed to meet the 5‑business‑day window.

Orders are shipped using insulated packaging and refrigerant materials appropriate for the product (e.g., gel packs or dry ice).
Carrier selection and service level are at our discretion to meet the delivery timeframe and maintain the cold chain.

Shipping costs, handling, cold‑pack materials, and any accessorial charges (lift‑gate, appointment, residential surcharge) are displayed at checkout or provided on your invoice.
All shipping and handling fees are non‑refundable.

You are responsible for providing a complete and accurate delivery address and for receiving the shipment on the expected delivery date.
Risk of loss passes upon delivery to the address you provide. If the carrier confirms delivery (including photo/scan/driver GPS) to the address on the order, JAS Meats’ obligation is fulfilled.
Missed deliveries, refused shipments, inaccessible sites, or incorrect/insufficient addresses may result in disposal of perishable goods and no refund or replacement.

Upon delivery, immediately refrigerate or freeze products according to safe‑handling guidelines.
Refrigerants (e.g., gel packs, dry ice) may be partially or fully dissipated upon arrival; this alone does not indicate spoilage. Use a calibrated thermometer and standard food‑safety practices.

To ensure timely delivery and food safety, orders cannot be modified once processed (e.g., address changes, item swaps, delivery holds).

We are not liable for delays caused by events outside our reasonable control (e.g., severe weather, carrier disruptions, natural disasters).

Questions about shipping? Email contact@jasmeats.com or call (718) 768‑6569.